← Provider directory

A better project brief

Start with the roof, material and problem.

A lead flashing repair, leaking membrane and historic thatch roof call for different experience. Use published information to prepare a focused enquiry.

Questions to take to the provider

  1. What country and postcode is the property in, and is the site domestic, commercial or public?
  2. What roof material or system is involved: slate, tile, lead, thatch, flat membrane, or another type?
  3. Is the request for a local repair, a survey, temporary professional making-safe work, or replacement advice?
  4. Is the building listed, in a conservation area, or known to have historic roofing details?
  5. Who will inspect the problem, and what comparable repair experience can they show?
  6. Will the quote explain the proposed repair, alternatives, exclusions, access equipment, waste, VAT and potential hidden-work charges?
  7. What insurance, workmanship guarantee and any insurance-backed guarantee apply to this exact work?
  8. What access and fall-prevention arrangements will protect workers, occupants and the public?
  9. Who checks building-control and heritage permissions, and which completion documents will be supplied?
  10. What is the actual service area, minimum job size, availability and emergency call-out charge?

Check the source and its scope

Guidance below retains the jurisdiction and limitations of the reviewed source. Confirm the current requirements for the actual work or workplace.

UK directory; trade-association scheme

NFRC membership is a company-level trade-association signal

NFRC says roofing contractor members pass an inspection before joining and are inspected every three years. Verify current membership against NFRC's own directory and match the business identity.

Membership does not by itself establish NFRC CPS registration, RoofCERT status of every worker, repair availability, or suitability for every roof material.

Read the source ↗

Official indexed excerpt reviewed

UK professional accreditation

RoofCERT concerns individual roofing skills

RoofCERT is an accreditation route for individual roofers to demonstrate technical knowledge, essential skills and competence. Ask which accredited person will undertake or supervise the relevant work.

Do not convert an individual's accreditation into a blanket accreditation of a company, all employees, every roofing discipline, or Building Regulations self-certification.

Read the source ↗

Official public page inspected

UK domestic consumer scheme

Check the exact TrustMark trade

TrustMark describes itself as the Government Endorsed Quality Scheme for work in or around homes. Its homeowner guidance says to check that the business is registered for the specific trade required.

A listing is not a guarantee of availability or an automatic Building Regulations compliance certificate.

Read the source ↗

Official public page inspected

England and Wales for NFRC CPS; confirm job and registration scope

NFRC CPS and CompetentRoofer concern self-certification

NFRC CPS registration is a separate route for qualifying roof refurbishment work to be self-certified against Building Regulations. NFRC describes the scheme as operating in England and Wales. GOV.UK's current schemes page still uses the CompetentRoofer name and also lists NAPIT for replacement roof coverings.

NFRC CPS is not the only roof-covering scheme listed in the reviewed government guidance. It does not replace planning permission, listed-building consent, or the separate Scottish and Northern Irish systems.

Read the source ↗

Official public page inspected

Additional source reference · nfrc.co.uk ↗

Additional source reference · nfrccps.com ↗

UK specialist trade register

Match heritage material and technique

NFRC's National Heritage Roofing Contractors Register assesses evidence and onsite work in particular heritage roofing disciplines, including local clay tile, slate, stone and shingle systems.

Check the listed discipline and experience on comparable local historic roofs; general roofing membership alone does not establish heritage skill.

Read the source ↗

Official public page inspected

UK trade-association directory

Use a leadwork specialist where relevant

The Lead Contractors Association provides a member search and says members undergo annual onsite vetting, with published grades reflecting the quality and complexity of work inspected.

Ask about the actual lead repair, detailing and heritage requirements. Do not assume that every repair is covered by a particular guarantee without its contract and policy terms.

Read the source ↗

Official public page inspected

Additional source reference · leadcontractors.co.uk ↗

UK thatching trade society

Check thatching membership directly

NSMT's Find a Thatcher page allows postcode or name search. It says members' work has been peer inspected and warns that some non-members display its logo.

Match the thatch material, repair or ridge work, conservation constraints and actual availability. The label 'master thatcher' alone is not the same evidence as a current membership record.

Read the source ↗

Official public page inspected

UK consumer guidance

Compare a clear written repair scope

NFRC advises obtaining at least three written quotes, comparing the same scope, identifying exclusions, asking about insurance and safety arrangements, and obtaining contract terms.

Quotes are site-specific. A low price or directory badge does not prove that replacing the roof is necessary.

Read the source ↗

Official indexed excerpt reviewed

England

England: repairs and replacement need different approval checks

The England government guide lists replacement roofs among work that normally needs notification unless a relevant competent-person route applies. Planning Portal gives conditional thresholds for repair or re-covering, plus structural, fire-performance and loading triggers.

The GOV.UK leaflet is dated 2014. Planning Portal is a planning-service guide rather than legislation. Confirm the actual scope with current local building control; do not turn the thresholds into a universal UK exemption.

Read the source ↗

Official public page inspected

Additional source reference · planningportal.co.uk ↗

Wales

Wales: use Welsh guidance

Welsh Government's roof guide says repairs or re-covering below 25% of roof area do not normally require an application, while work above 25%, structural changes or a significantly different fire performance can require approval. Its reroofing guidance also discusses thermal upgrades.

This public guide and NFRC CPS's 50% discussion are not identical. Ask Welsh building control about the proposed work, current rules and applicable transition provisions; the directory does not calculate approval requirements.

Read the source ↗

Official public page inspected

Additional source reference · gov.wales ↗

Scotland

Scotland: check the building warrant route

Scottish guidance distinguishes work that requires a building warrant from qualifying repair or replacement with material of the same general type. Work without a warrant must still meet the applicable standards. Roof or structural alterations require a specific check.

Do not apply England/Wales CPS or percentage rules. Ask the relevant Scottish local authority verifier; standards depend on the application or commencement date.

Read the source ↗

Official indexed excerpt reviewed

Additional source reference · edinburgh.gov.uk ↗

Additional source reference · gov.scot ↗

Northern Ireland

Northern Ireland: consult district-council building control

Building Control NI's FAQ says minor like-for-like house repairs do not require an application, while structural alterations do. It directs uncertain cases to the local Building Control Department.

This is not a blanket roof-replacement exemption. NFRC CPS self-certification must not be presented as the Northern Irish approval route.

Read the source ↗

Official public page inspected

England; other UK nations have their own heritage authorities

Historic roofs need permissions and material checks

Historic England recommends experienced old-building advice before re-covering. Changing a listed roof's shape, height, pitch, internal structure or type of covering needs consent; conservation-area restrictions may also apply.

Do not state that every like-for-like or emergency repair is automatically consent-free. Confirm the particular work with the local planning/conservation authority.

Read the source ↗

Official indexed excerpt reviewed

Great Britain workplace guidance; safety message suitable for buyer guides

Keep inspection and roof access with competent professionals

HSE says roofs should be treated as fragile until a competent person confirms otherwise. Its work-at-height FAQ advises against roof access in poor weather or slippery conditions.

Keep clear of damaged roof areas and arrange competent professional help. This directory does not provide instructions for roof access or repairs.

Read the source ↗

Official indexed excerpt reviewed

Additional source reference · hse.gov.uk ↗

England local authority example; use the buyer's own council for non-emergency reporting

Immediate danger requires emergency help

Buckinghamshire Council advises reporting dangerous structures to building control and calling 999 where there is immediate danger and a threat to life.

A provider’s published emergency-service claim does not confirm its current response time. Roof Repair UK does not dispatch emergency help.

Read the source ↗

Official indexed excerpt reviewed